At Flower Delivery Earlsfield, your satisfaction is our top priority. As a trusted local florist serving households and businesses throughout Earlsfield, we guarantee that every floral arrangement is expertly prepared and arrives at its freshest. We take pride in providing only the highest quality, hand-selected flowers, ensuring a dazzling display for every delivery.
We understand how important it is for your flowers to look perfect upon arrival. If your flowers arrive damaged or not in optimal condition, please let us know immediately on the day of delivery. We ask that you provide a clear photo of the damaged arrangement and a brief description of the issue. This helps us promptly assess the problem and initiate a suitable solution for you.
Your flowers are sourced fresh daily and designed to last. We offer a 5-day freshness guarantee from the date of delivery. With proper care, your arrangement should remain vibrant and beautiful throughout this period. If you experience any issues with wilting or the freshness of your flowers within these five days, please reach out to us with supporting details and a photo. We are dedicated to making sure you enjoy the full beauty of your bouquet.
If your flowers do not meet our freshness guarantee or arrive damaged, we offer two main solutions to resolve your concern:
In special circumstances, partial refunds or store credits may also be offered, depending on your preference and the specific situation. Please notify us of any issues within 24 hours of delivery to enable us to assist you promptly.
We value all feedback as it helps us improve our service to the Earlsfield community. If you wish to raise a concern or make a formal complaint, please provide your order details, a clear description of the issue, and relevant photos if applicable. Our dedicated team will review your complaint carefully and respond within 1-2 business days. Your satisfaction matters to us, and we are committed to resolving any issues to your complete satisfaction.
Flower Delivery Earlsfield is proud to be the florist of choice for homes and businesses in our local area. We believe our reputation is built on quality, reliability, and exceptional customer care. Thank you for letting us be a part of your special moments. If you ever need assistance with your order or have suggestions for us, please contact our team – we’re here to help.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
